– Monitor desk phone and softphone registration status.

– Users can log in to Yoko Networks PBX with their corporate credentials.

– Call history includes a call quality reports and traces.

– Get a complete record of all your inbound and outbound calls. View the name of the caller, the number or extension dialed, as well as the time, date, and duration of the call.

– To deliver the highest HD quality voice, Yoko Networks uses G.722 audio codec.

– Allows users to send and receive SMS/MMS

– Yoko Networks click-to-call chrome extension allows users to dial the number by clicking on it.

– Apple or Android users can use smartphones and tablets to make and receive calls, message coworkers, send and receive SMS/MMS messages, check voicemail.

– 90 days  storage of all incoming and outgoing call recordings, up to two years of storage upon request.

Yoko Networks is home to a large staff of IT experts with the skills, knowledge, and experience to bring you the latest in computer hardware, software, VoIP, and information technology.

Whether you need help choosing software, building your website, creating custom applications, managing your company’s data, or more, we’re here for you.  Our large team has the experience to make your business thrive.

With years of industry experience, our expert staff will customize your services to ensure that they are the perfect fit for your business goals.  Our wide range of services is designed to give your company the absolute best in technology at the lowest cost to you.

We can provide you with assistance for just one piece of your IT system or streamline your IT needs to maximize your business.  Whether you require a complete system installation or a simple repair, Yoko Networks has what it takes to ensure that your business runs more efficiently, competitively, and profitably than ever.

– Send and receive faxes via email.

– Automatically convert voicemail messages into text form.

– Access voicemail messages from your desk and mobile phones, email, desktop app, and online account.

– Enables administrators to manage the company’s phone system and devices.

– Host an audio conference call.

The auto attendant feature gives your business the convenience and professionalism of an electronic receptionist.  With this feature, each and every person who calls your business will be able to choose an extension from an interactive menu.

Not only does this feature add a level of professionalism to your business, but it ensures that callers are properly connected to the party they need to speak to, which improves their user experience.

– Call management controls (monitor, whisper, barge, takeover) allow authorized users to listen in on employee calls with clients to monitor the conversation, provide coaching, and facilitate discussion.